Insights
What I see in projects, the questions they raise, and what I learn from them.
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Data management
The difference between having data and having usable data
Many organisations think they lack data when they already have a great deal of it. The problem is not necessarily the absence of data, but its condition. Information exists, but it may be poorly structured, inconsistent, difficult to access or too old to be useful at the right moment. That distinction completely changes the nature of the work required.
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Data management
Why your reports contradict each other, and how to fix it
Two reports meant to measure the same thing sometimes give different numbers. The problem does not necessarily come from the calculation itself. It often comes from the definition: two people, two teams or two tools are not measuring exactly the same reality, even when they use the same word to describe it.