Understand the business. Clarify the need. Move the project forward.
As a freelance business analyst, I help organisations turn complex business needs into clear processes, concrete requirements and solutions that work in practice. From initial scoping through to implementation and go-live, I bridge the gap between business teams, IT and management, using automation and AI where they deliver genuine value.
A few lines are enough to get started.
- Reply within 48 hours
- FR · NL · EN
- On site or remote
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The business
Understanding complex business needs, with the teams who live them.
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The need
Turning them into clear processes and concrete requirements.
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The solution
Solutions that work in practice, using automation and AI where they deliver real value.
My services
My core expertise is built around an approach tailored to each problem. I start from the real need, clarify what needs to be solved and structure the project before choosing and implementing the solution.
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Business analysis
I turn complex business needs into clear requirements, structured processes and practical solutions. From initial scoping through to implementation, I bridge the gap between business teams, IT and management to keep the project on track.
- From scoping to implementation
- Bridging business, IT and management
- Specifications, user stories, tests
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Applied AI
I identify the tasks where AI can genuinely add value, based on your documents and processes. The solution is tested in your own context, with your teams and human validation where it is needed.
- Built on your own data and documents
- Tested on real cases
- Human validation where needed
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Automation
I start by understanding the real process before automating it. The goal: reduce repetitive work, limit errors and integrate automation into your existing environment.
- The real process first
- A consistent data flow
- An interface built for your teams
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Data management
I structure rules and sources to make data reliable, consistent and accessible. The goal: help teams find the right information and have the data they need to make decisions.
- Data that supports business decisions
- A single source of reference
- Shared dashboards
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Customer journey & user experience
I connect content, data and the user journey to identify what can be simplified, improved or automated. My marketing experience brings business, user and operational perspectives.
- 15 years of digital marketing
- Agency and client-side experience
- Journey and process analysis
Is one of your processes eating up your time?
Before looking for a tool, look at the process. In a few minutes, the Digisix Process Scan helps you see:
- what should be simplified
- what could be automated
- What AI could improve
5 minutes · No commitment
Recent work
From scoping a CRM project to automating a business process or integrating AI, every engagement starts by understanding the real problem before building the solution.
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Mental health sector · 2025–2026
Aligning CRM processes across several independent organisations
Three organisations, one shared CRM: understanding how each of them works before choosing the tool, then following the implementation through to go-live.
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Roofing company · Belgium
AI implementation at a roofing company
Three steps of estimating and sales supported by AI, built on the company's real documents and tested on files whose outcome was already known.
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Construction sector · a few months
Automating the full subscription lifecycle
Renewal, invoicing, reminders and access rights automated and kept in sync across three systems, starting from the inconsistencies seen in day-to-day operations.
Have a project in mind?
Tell me what is not working as expected, what is taking too much time, or what you would like to improve. You don't need to have defined the problem or the solution yet: a few lines of context are enough. I'll get back to you within 48 hours.